Overview
Manager, Banking, Consulting Jobs in Toronto, Canada at PwC South Africa
Position: Manager, Payments and Open Banking, Consulting
Overview
At PwC, our operations consulting people specialise in providing consulting services on optimizing operational efficiency and effectiveness. They analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist you will possess a broad understanding of various aspects of operations consulting, provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness, analyse client needs, develop operational solutions and offer recommendations tailored to specific business requirements.
Responsibilities
- Leading project work streams, emphasizing the ability to build collaborative relationships with team members and clients
- Communicating complex information effectively in written and verbal formats to various situations and audiences
- Conducting and managing market research and quantitative and qualitative analyses, including the synthesis of meaningful insights
- Effectively leveraging analytical frameworks and tools to summarize complex data sets
- Supporting delivery from project scoping to conclusion, while consistently keeping the client’s goals in mind
- Approaching new projects with an open mind
- Demonstrating empathy for coworkers and customers
- Believing in the value created by diverse teams and adapting to different working styles
- Learning from mistakes and asking for help when needed
- Uphold the firm’s code of ethics and business conduct
Qualifications
- Deep knowledge of Financial Services domain with a focus on Payments, Banking Operations, and/or Retail and Commercial Lending
- Interest in upskilling for a digital world and technology trends, openness to learning new tools and adapting how you work
- 5‑7 years’ experience in one or more areas in financial services and/or consulting with a focus on Retail and Commercial Banking, Business Operations, Technology implementations and ideally a blend of consulting and domain knowledge
- Exceptional written and oral communication and interpersonal skills to present in a business context, provide high quality output, and develop and maintain strong relationships with clients and internal colleagues
- Ability to coach and develop team members while modelling consistent high‑performance
- Experience and successful delivery in one or more of the following areas:
- Hands‑on experience with retail and commercial card programs, global transaction banking, and/or cash management products
- Functional knowledge of money movement capabilities and the underlying infrastructure for high value, low value, and instant payments
- Payments Canada’s current platforms (ACSS, Lynx USBE), as well as upcoming changes as part of the Payments Modernization roadmap (e.g., ISO 20022, RTR)
- Global clearing and market infrastructures (Fed, CHIPS, CHAPS, TARGET2, Faster Payments, SWIFT, etc.)
- Correspondent banking structure and NOS/VOS accounts
- Financial operations, including settlement operations, reconciliation and exception processing
- Familiarity with the Canadian payments landscape and upcoming changes as part of the Payments Modernization roadmap and Budget 2025
- Experience in complex transformational and/or modernization programs built around technology solutions for financial services
- Experience developing target operating models, process design, technology enablement strategies and roadmaps, including comfort with various frameworks and methodologies
- Ability to multitask and manage ambiguity in dynamic client environments, while remaining self‑motivated and passionate about client service and collaborative teamwork
Compensation
The salary range for this position is $112,400 – $162,400.
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognise the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
We’re committed to providing accommodation throughout the application, interview and employment process. If you require accommodation to be at your best, please let us know during the application process.
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Title: Manager, Banking, Consulting
Company: PwC South Africa
Location: Toronto, Canada
Category: