Overview
Chief Executive Officer Jobs in United States at Upserve
Title: Chief Executive Officer
Company: Upserve
Location: United States
About Upserve
Upserve is a leading restaurant technology and commerce platform serving thousands of small and mid-sized businesses through integrated software, payments, and financial solutions.
Backed by Skyview Equity, Upserve is entering its next phase of growth and transformation. The company has a strong foundation, an established customer base, and a unique opportunity to accelerate growth by deepening customer engagement, expanding monetization, and building a more comprehensive software and financial services ecosystem for restaurant operators.
We are seeking a Chief Executive Officer to lead this next chapter.
Position Overvie
wThis is not a maintenance CEO role
.
We are looking for a builder, operator, and business leader who understands how to scale vertical SaaS platforms, expand payments and financial services adoption, and create durable value through disciplined executio
n.
The ideal candidate has experience leading software-enabled businesses serving small and medium-sized businesses and understands how to leverage payments, embedded finance, lending, banking, or other financial products to drive customer value and revenue grow
th.
This leader will partner closely with Skyview Equity and the Board to accelerate growth, improve operating performance, strengthen organizational accountability, and position the company for long-term value creat
ion.
Key Responsibil
itiesStrategic Leade
- rshipDevelop and execute a clear growth strategy aligned with the company's long-term vi
- sion.Identify opportunities to expand platform capabilities, customer engagement, and revenue str
- eams.Evaluate new business models, partnerships, and adjacent growth opportuni
ties.Commercial Growth & Monetiz
- ationAccelerate growth across software, payments, and financial prod
- ucts.Improve customer acquisition, retention, and lifetime v
- alue.Drive pricing, packaging, and monetization initiat
- ives.Expand adoption of payments and embedded financial services solut
ions.Operational Excel
- lenceBuild a high-performance operating culture centered around accountability, transparency, and execu
- tion.Establish clear operating rhythms, KPIs, and performance management sys
- tems.Scale the organization while maintaining operational discip
line.Product & Customer Str
- ategyPartner closely with product and technology leaders to align product investment with customer needs and business outc
- omes.Drive innovation that strengthens customer engagement and platform differentia
- tion.Ensure the company delivers exceptional value to restaurant operators and small business custo
mers.Leadership & Organizational Develo
- pmentBuild, develop, and lead an exceptional executive
- team.Attract top talent and create a culture of ownership, accountability, and continuous improve
- ment.Align teams around shared objectives and measurable outc
omes.Investor & Board Partne
- rshipServe as the primary partner to Skyview Equity and the B
- oard.Communicate performance, priorities, opportunities, and risks with clarity and transpar
- ency.Drive sustainable value creation and prepare the business for future strategic outc
omes.
Ideal Back
groundWe are particularly interested in leaders who have successfully built and scaled businesses in one or more of the following environ
- ments:Vertica
- l SaaSPa
- ymentsEmbedded F
- inanceBanking & Money Mo
- vementMerchant Se
- rvicesF
- intechSMB Software Pla
- tformsCommerce Tech
- nologyFinancial Tech
nology
Qualifi
- cationsProven track record leading and scaling software, payments, fintech, or technology-enabled busi
- nesses.Significant P&L ownership expe
- rience.Experience driving revenue growth through software and financial pr
- oducts.Deep understanding of SMB customers and platform eco
- nomics.Experience operating in private equity-backed, venture-backed, or high-growth enviro
- nments.Strong leadership, communication, and organizational development capabi
- lities.Ability to balance strategic thinking with hands-on exe
cution.
What Success Lo
- oks LikeAccelerate growth across software, payments, and financial s
- ervices.Improve customer retention and monet
- ization.Strengthen operational rigor and organizational account
- ability.Build a world-class leadersh
- ip team.Position Upserve as a leading commerce and financial platform serving restaurant operators and small bus
inesses.
