Overview
Sr. Director of eCommerce (Site experience) Jobs in Mexico City Metropolitan Area at Walmart
Title: Sr. Director of eCommerce (Site experience)
Company: Walmart
Location: Mexico City Metropolitan Area
Objective
Drive sustainable eCommerce category growth by optimizing the customer navigation experience, managing digital assets, and coordinating with the Kiosks channel to ensure consistent omnichannel execution aligned with Walmart's business objectives.
Key Responsibilities
- Define and execute the commercial strategy for digital channels.
- Drive growth in sales, traffic, conversion, average ticket, and profitability.
- Lead cross-functional collaboration with Merchandising, Marketing, Operations, Finance, and Growth teams.
- Leverage customer insights to develop promotional and personalization strategies.
- Optimize the digital shopping journey and customer experience.
- Identify automation and innovation opportunities to improve efficiency.
- Manage business performance, forecasting, risks, and growth opportunities.
- Develop new revenue and growth initiatives leveraging Walmart’s ecosystem.
- Ensure seamless omnichannel execution across digital and kiosk channels.
- Monitor and improve key business and customer metrics.
Candidate's Profile
- Bachelor’s degree with strong background in eCommerce, digital business, and/or retail.
- Proven track record leading large-scale commercial growth initiatives.
- Solid understanding of eCommerce KPIs, digital performance, and Retail Media.
- Experience managing budgets, forecasts, and P&L.
- Excellent communication, leadership, and stakeholder management capabilities.
- Strategic thinker with a strong execution mindset.
- Fluent in English and Spanish (mandatory).
“En Walmart de México y Centroamérica estamos comprometidos con una cultura de pertenencia, por lo que buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no discriminamos por ningún motivo, incluyendo género, edad, origen étnico, apariencia física, estado civil, condiciones de salud por VIH o cualquier enfermedad, situación socioeconómica, discapacidad, orientación sexual, identidad o expresión de género por ello durante el proceso de atracción y selección no solicitaremos información personal, fotografías o análisis clínicos de ningún tipo. Los datos personales del candidato o candidata no son relevantes durante el proceso de entrevista ni para la selección final. En Walmart de México y Centroamérica nos comprometemos con nuestros asociados para que encuentren día a día en el trabajo un ambiente de respeto, libre de discriminación y acoso sexual.”
