Overview
Senior Vice President Jobs in San Diego Metropolitan Area at Prosper Group
Title: Senior Vice President
Company: Prosper Group
Location: San Diego Metropolitan Area
Are you ready to lead multiple high-impact teams that are shaping the future of public affairs in California? If you are, this is your opportunity to drive success on behalf of influential clients and to share in the rewards of growing agency..
Our client, a fast-growing, public affairs firm with offices in Southern California, is seeking an experienced public affairs pro who can lead multiple account teams and manage high-profile clients.
This agency is known for providing excellent client strategy and delivering impactful campaigns that drive local, regional and statewide economic development. As the agency continues its rapid growth, they are seeking a dynamic, strategic and hands-on Senior Vice President to join the leadership team to oversee program execution across all clients.
Role Overview
The Senior Vice President will lead client relations management and help drive client program success, client renewals and organic growth. Since the agency maintains a dynamic business development function, the Senior Vice President position is focused on account operations, providing guidance to – and managing – account team leaders, providing high-level counsel and ensuring overall excellence in client service.
A successful candidate will offer deep public affairs knowledge with a proven track record in successful client management, revenue growth and team leadership. They will thrive while managing multiple priorities in a constantly changing mix of activity across numerous accounts and the respective teams. This candidate will possess superior strategic thinking; excellent written and verbal communications abilities; strong people skills; and a passion for building long-term partnerships with clients.
The rewards for the executive who joins the firm and succeeds in this role include long-term stability with unlimited career and compensation upside. The Senior Vice President role is critical to the continued expansion of the agency into new geographies and markets.
Responsibilities:
1. Client Satisfaction: Work with "pods" of client teams to create and implement dynamic strategies to enhance client satisfaction and retention. Conduct regular client reviews and meetings with team leaders to ensure client service excellence across every metric.
2. Organic Growth: Lead ongoing growth planning in partnership with team leaders. Support team leaders in identifying opportunities for client program expansion and cross-selling to existing public affairs clients.
3. Nurture Relationships: Build and maintain strong relationships with key clients, understanding their needs and fostering tailored solutions. Serve as a strategic counselor.
4. Learn the Landscape: Become expert on the players (e.g., mayors, city councils, regulators, planning commissions) across multiple municipalities and counties.
5. Maintain Successful Continuity: Develop and implement client onboarding and team training programs to ensure smooth integration of new client account team members and consistency of client agency experience. Implement initiatives and programs to enhance client retention rates.
6. Client Programs: Collaborate with team leaders to develop strategic campaigns and tactical programs.
7. Proactive QA and Problem Solving: Act as a strategic advisor during challenging situations, ensuring swift resolution and maintaining client trust. Anticipate client concerns and promptly address them to ensure high levels of client satisfaction.
Requirements
- Bachelor's degree in Public Relations, Political Science/Government & Politics, Communications, Business Administration or a related field. Advanced relevant degrees a plus.
- Minimum of 10 years experience in public affairs client management with knowledge of local, regional and state government a big plus.
- Proven experience in a senior client management role with a leading public affairs firm. Superior writing and editing skills.
- Strategic thinker with a results-oriented mindset.
- Strong leadership skills with the ability to inspire and guide a diverse team.
- Excellent communication, negotiation, and presentation skills.
- Proven track record of successfully managing and growing public affairs and/or PR firm client accounts.
Compensation and Benefits
- Competitive base salary
- Generous performance-focused bonus plans
- Health, life, dental, and vision
- Paid vacation and personal days
- 401(k) plan
- A supportive and collaborative work environment
Full-time presence in one of the firms two Southern California offices is necessary. Depending upon candidate's circumstances, a generous relocation package is possible.
Summary:
As Senior Vice President, you will lead dynamic teams that are shaping the future of California. This is your opportunity to drive client success, agency growth and personal rewards.
