Overview
Manager-Credit/Collections Jobs in Orlando, USA at AT&T
Overview
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Responsibilities
- Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively.
- This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues.
- Leads occupational staff within the organization.
- Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.
Key Responsibilities
- Credit Risk Assessment: Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk.
- Collections Management: Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary.
- Team Leadership and Training: Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency.
- Financial Reporting and Compliance: Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements.
- Other Duties as Assigned: Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss.
Qualifications
- Bachelor’s degree (BS/BA) desired.
- 3+ years of related experience.
- Bilingual (English/Spanish) fluent speaking required.
Compensation
Bilingual Collections Team Manager earns between $70,700 – $106,100 USD annually.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond state and local law may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefits: critical illness/accident, hospital indemnity, group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
- AT&T internet and AT&T phone (where available)
Contact
Call to action:
If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.
Ready to join our team? Apply today!
Position Details
Weekly
Hours:
40
Time Type: Regular
Location: Orlando, Florida
Salary Range: $70,700.00 – $
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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Title: Manager-Credit/Collections
Company: AT&T
Location: Orlando, USA
Category:
