Overview
Junior Finance Operations Specialist (OTC) with European Languages Jobs in Wrocław, Dolnośląskie, Poland at Deloitte
Title: Junior Finance Operations Specialist (OTC) with European Languages
Company: Deloitte
Location: Wrocław, Dolnośląskie, Poland
Description & Requirements
Who we are looking for
We are currently building a new team and are looking for talented individuals to join us across two areas:
- Collections
- Accounts Receivable Disputes
This is a great opportunity to be part of a growing structure and contribute to shaping efficient, high-quality finance processes from the ground up.
We are hiring candidates with English and one of the following European languages: German, French, Spanish, Dutch, Czech, Slovene, Danish, Estonian, Finnish, Greek, Latvian, Lithuanian, Norwegian or Swedish.
What we are looking for:
- Fluency in English (minimum B2)
- Knowledge of any European language (B1-C1)
- Interest or first experience in Finance, Accounting, Business Operations, Customer Service or Finance Operations
- Strong communication skills and willingness to learn
- Good attention to detail and analytical mindset
- Previous experience is welcome but not required
Your future role
Team: Accounts Receivable Disputes
- Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;
- Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);
- Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;
- Keep documentation organized to support credit approvals or follow‑up actions;
- Help process credit memos and coordinate with Collections when repayment is needed;
- Notice recurring patterns and share them with the team to improve processes;
- Take part in small improvements that make AR work smoother and more efficient.
Team: Collections
- Proactively contact customers with overdue balances to secure timely payment;
- Establish and manage effective payment plans when needed;
- Maintain accurate records of all collection activities, customer communications, and commitments;
- Investigate billing discrepancies and collaborate with AR to support dispute resolution;
- Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;
- Provide regular reporting on collection progress, risks, and account statuses;
- Ensure all collection practices comply with internal policies and legal standards.
What we offer
- Stable job in multinational company based on employment contract;
- Working in flexible hybrid model – partially from home and the office;
- Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
- Structured onboarding process and Buddy program for new joiners;
- Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
- Attractive benefits:
Selection process
Apply and create your future with us!
If your resume is of interest to us, the recruitment will consist of several stages:
- Short test assessment online.
- Short online interview / short phone interview with Recruiter.
- Online interview with your future Manager.
