Overview
Executive Operations & Fulfillment Coordinator Jobs in Kuwait City, Al Asimah, Kuwait at B. Online KW
Title: Executive Operations & Fulfillment Coordinator
Company: B. Online KW
Location: Kuwait City, Al Asimah, Kuwait
We are seeking a high-caliber Executive Operations & Fulfillment Coordinator to serve as the critical link between our Technology, Sales, and Finance departments. This role is designed for a process-oriented professional who can manage high-level executive administration.
Key Responsibilities:
- Track implementation and service activation orders from inception to completion, ensuring all required approvals and system updates are finalized prior to Sales Operations handover.
- Monitor aging work orders and proactively follow up with Field Implementation, Finance, and Back Office teams to resolve delays.
- Prepare high-level presentations, reports, and executive correspondence while managing departmental calendars and meeting efficiency.
- Actively work within CRM systems (Salesforce, Microsoft Dynamics, etc.) to monitor Sales-to-Cash stages, ensuring proper process progression and data accuracy.
- Generate structured performance reports and dashboards regarding order completion, backlogs, and delay justifications.
- Create and track material/service requests against the department budget, coordinate invoice submissions with Finance, and manage/reconcile petty cash.
- Identify gaps in workflow transitions and coordinate follow-up across involved teams to ensure billing triggers and provisioning are synchronized.
- Maintain structured digital filing systems and ensure full compliance with internal financial and operational procedures.
Requirement:
- Bachelor’s degree in Business Administration, Telecommunications, Management, or a related field.
- 3–5 years’ experience in operations coordination, CRM process tracking, or executive support—ideally within a telecom or technical environment.
- Hands-on experience with CRM platforms (Salesforce/Dynamics) and high proficiency in Microsoft Office (specifically Excel for reporting).
- A strong understanding of the Sales-to-Cash lifecycle and workflow-based platforms.
- A demonstrated ability to significantly reduce aged implementation orders and clear backlogs.
- Expert skills in providing timely, precise, and professional status updates on service fulfillment.
- Extreme attention to detail, ensuring 100% documentation completeness prior to departmental handovers.
- High accuracy in processing budget requests and performing complex financial reconciliations.
You may also apply via [email protected]
