Overview
Collections Specialist Jobs in Québec City, Canada at NexWav
Location: Québec City
Credit Agent
Reporting to the regional credit manager, the credit agent participates in managing customer accounts and ensuring compliance with national credit policies in a well-established company operating in the distribution of building materials.
The role is both analytical and customer service-oriented.
Main Responsibilities
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Analyze customers’ financial and credit information
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Open and review customer accounts
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Authorize or recommend credit limits
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Follow up and collect on accounts (payments)
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Monitor accounts exceeding credit limits
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Participate in order releases and project account follow-ups
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Respond to customer inquiries (e.g., copies of invoices, address changes) and provide administrative support
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Collaborate with internal teams
Desired Profile
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DEC (Accounting, Administration, or related field)
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Approximately 3 years of experience in credit, collections, or account management
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Autonomy, rigor, diplomacy, perseverance, customer service orientation
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Bilingualism / English in a professional context: an asset
Conditions and Benefits
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Salary: $48,000 to $55,000 based on experience
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Bonus
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Comprehensive drug and dental insurance
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Pension fund with employer contribution:
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75% of the first 2%
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50% additional on the second 2%
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For more information or to apply:
Title: Collections Specialist
Company: NexWav
Location: Québec City, Canada
Category:
