Overview
Business Analyst – Payments Jobs in Sydney, New South Wales, Australia at Coforge
Title: Business Analyst – Payments
Company: Coforge
Location: Sydney, New South Wales, Australia
Job Title: Business Analyst – Payments
Location: Sydney, Australia
Employment Type: Full-time
Experience: 6+ Years
Role Overview
We are seeking an experienced Business Analyst with strong domain expertise in Payments and Cards within the Financial Services sector. The ideal candidate will have a proven track record in delivering payment transformation initiatives, strong stakeholder engagement skills, and the ability to translate complex business requirements into functional solutions.
Key Responsibilities
- Engage with business stakeholders to gather, analyze, and document requirements for payments and card-related initiatives.
- Translate business needs into functional specifications, process flows, and solution designs.
- Support delivery of projects involving card processing, NPP, and payment systems.
- Work closely with IT, product, and operations teams to ensure alignment between business and technical solutions.
- Perform business process mapping (As-Is / To-Be) and identify improvement opportunities.
- Facilitate workshops, stakeholder discussions, and requirements validation sessions.
- Ensure compliance with PCI standards and regulatory requirements.
- Assist in testing, UAT coordination, and defect management.
- Manage stakeholder expectations and maintain strong working relationships across teams.
Essential Skills & Experience
- Minimum 3+ years’ experience as a Business Analyst in the IT industry within Financial Services.
- At least 3+ years’ experience in Payments projects (preferably:
- Australian card processing / Visa environment, OR
- Australian NPP (New Payments Platform)).
- Strong experience with core banking/payment systems.
- Exposure to payments messaging standards:
- ISO8583 / AS2805 / ISO20022
- Good understanding of PCI (Payment Card Industry) compliance.
- Strong skills in:
- Requirements gathering and documentation
- Functional design and specifications
- Stakeholder engagement and communication
- Proven ability to analyze and translate complex business requirements into actionable solutions.
- Experience in business process modelling and mapping.
- Proficiency in Microsoft tools:
- Visio, SharePoint, Word, Excel, PowerPoint
Desirable Qualifications
- Familiarity with BABOK framework
- CBAP certification (preferred but not mandatory)
Key Competencies
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving ability
- Detail-oriented with a structured approach to documentation
- Ability to work in a fast-paced, delivery-focused environment
