Overview
Associate – Billing & Receivables Jobs in Muscat, Masqaţ, Oman at Zain Omantel International (ZOI)
Title: Associate – Billing & Receivables
Company: Zain Omantel International (ZOI)
Location: Muscat, Masqaţ, Oman
About the Role
The Associate – Billing & Receivables supports day-to-day billing operations, receivable tracking, and financial documentation activities within ZOI. The role assists in maintaining accurate billing records, supporting invoice preparation, monitoring payments, and ensuring financial documentation is maintained in accordance with internal finance procedures.
Responsibilities
Billing Operations & Invoice Processing
- Assist in preparing and issuing customer invoices in accordance with approved billing instructions and contractual terms.
- Maintain accurate billing records and ensure invoices and supporting documentation are properly filed and tracked.
- Support verification of billing information, service activation details, and billing triggers before invoice generation.
- Assist in identifying billing discrepancies and escalate issues to the Manager – Billing & Receivables.
Receivables Monitoring & Collection Support
- Maintain and update records of outstanding invoices and customer payment status.
- Support follow-up on pending payments and assist with collection tracking activities.
- Assist in reconciling received payments against issued invoices and billing records.
- Escalate overdue payments or unresolved discrepancies to the Manager – Billing & Receivables.
Payment Documentation & Financial Administration
- Prepare supporting documentation required for vendor or intercompany payment processing.
- Maintain organized records of payment documentation, invoices, and financial correspondence.
- Assist in responding to basic payment or invoice-related queries from internal teams or vendors.
Billing Coordination & System Support
- Assist in maintaining accurate records of commercial orders and billing triggers within internal systems or CRM platforms.
- Support coordination between finance, sales, and operations teams to ensure billing information is accurate and complete.
- Assist in verifying service delivery details required for billing and financial processing.
Education / Certifications
- Bachelor’s degree in Finance, Accounting, or a related field.
- Relevant internships or academic exposure to financial accounting, billing operations, or financial systems is an advantage.
Experience
- 1–2 years of experience in finance, accounting, billing operations, or administrative finance roles.
- Experience working with financial systems, billing platforms, or ERP tools is an advantage.
Knowledge / Technical Skills
- Basic understanding of billing, invoicing, and payment processing principles.
- Familiarity with accounts receivable support, invoice tracking, and payment reconciliation.
- Ability to maintain accurate records and documentation with strong attention to detail.
- Basic knowledge of financial controls, billing verification, and supporting documentation requirements.
- Good working knowledge of Microsoft Excel, Word, and Outlook.
- Familiarity with ERP, billing, finance, or CRM systems is an advantage.
- Ability to review and validate billing data against service delivery details and commercial instructions.
- Good numerical and analytical skills with the ability to identify discrepancies.
- Strong organizational and follow-up skills to manage multiple billing and payment records.
Equal Opportunity Statement
At ZOI, we are committed to diversity and inclusivity in our workforce. We encourage applications from all qualified individuals.
