Overview
Vice President Operations Jobs in Los Angeles, CA at The Wellness Group
Title: Vice President Operations
Company: The Wellness Group
Location: Los Angeles, CA
Title: Vice President of Operations – Wellness Clinics
Location: Los Angeles, CA
Company: The Wellness Group
Reports To: CEO
Employment Type: Full-Time, Executive Leadership
About The Wellness Group
The Wellness Group is building the next generation of modular wellness and performance clinics that combine longevity, recovery, diagnostics, regenerative medicine, functional health, aesthetics, and performance optimization into a scalable, technology-enabled healthcare platform.
Our goal is to create a nationally recognized network of wellness destinations that deliver measurable outcomes while maintaining a premium patient experience. We are seeking a Vice President of Operations to lead clinic development, operational excellence, and national expansion to over 1000 clinics in the USA.
Position Overview
The Vice President of Operations will serve as the operational architect behind The Wellness Group’s clinic platform. This executive will oversee clinic launch strategy, site expansion, operating systems, staffing models, patient experience, financial performance, compliance, and scalability.
The ideal candidate has successfully built and scaled multi-location healthcare, wellness, medspa, longevity, functional medicine, IV therapy, recovery, or performance-health businesses. They understand both clinical operations and consumer wellness and have experience creating repeatable systems that can be deployed across multiple locations.
This role will play a key leadership position in transforming a single flagship clinic into a scalable national network.
Key Responsibilities
Clinic Expansion & Development
* Lead expansion strategy from flagship location to multi-site operation.
* Develop scalable clinic operating models and deployment playbooks.
* Partner with real estate, construction, and design teams on site selection and build-outs.
* Create standardized launch processes for new locations.
* Manage vendor relationships and operational partnerships.
* Build infrastructure for rapid clinic replication and growth.
Operational Leadership
* Design and implement SOPs across all clinic functions.
* Establish KPIs, dashboards, and performance metrics.
* Drive operational efficiency while maintaining premium patient experience.
* Optimize patient flow, scheduling, staffing, and utilization.
* Implement systems that improve profitability and scalability.
* Lead continuous process improvement initiatives.
Clinical & Wellness Operations
* Collaborate internal with Medical Directors and clinical leadership.
* Support operations across:
* Functional Medicine
* Longevity Programs
* IV Therapy
* Recovery Services
* Regenerative Medicine/ Stem Cell
* Diagnostics
* Hormone Optimization
* Performance Health Programs
* Aesthetic Services
* Ensure compliance with healthcare regulations and industry standards.
* Support implementation of new clinical service lines.
Team Leadership
* Recruit, develop, and lead clinic management teams.
* Build regional operational leadership infrastructure.
* Establish accountability frameworks and performance reviews.
* Foster a culture of excellence, hospitality, innovation, and patient-centered care.
* Create scalable staffing and workforce planning models.
Financial Management
* Own clinic-level P&L performance.
* Develop operational budgets and forecasting models.
* Improve clinic EBITDA and operational margins.
* Monitor labor, inventory, and service profitability.
* Support capital planning and expansion budgeting.
Patient Experience
* Design best-in-class member and patient journeys.
* Improve retention, satisfaction, and lifetime value.
* Create operational systems that deliver luxury-level experiences.
* Ensure consistency across all locations.
Technology & Systems
* Implement clinic technology platform built by Wellgineering
* Oversee EMR, CRM, scheduling, patient engagement, and reporting systems.
* Develop data-driven decision-making processes.
* Support AI-enabled operational efficiencies and patient experiences.
Qualifications
Required
* 10+ years of healthcare, wellness, or multi-location operational leadership experience.
* Experience scaling businesses from one location to multiple locations.
* Experience managing multi-million-dollar P&Ls.
* Proven track record of operational excellence and process optimization.
* Strong financial and analytical capabilities.
* Experience building SOPs and scalable systems.
* Executive-level leadership experience.
Preferred Backgrounds
Candidates from:
* Restore Hyper Wellness
* Next Health
* Remedy Place
* Life Time
* Equinox
* Cenegenics
* Human Longevity
* One Medical
* Forward Health
* The Joint Chiropractic
* Massage Envy
* MedSpa Rollups
* IV Therapy Networks
* Functional Medicine Groups
* Longevity Clinics
* Concierge Medicine Organizations
Strongly Preferred
* Wellness, longevity, preventative health, or performance optimization experience.
* Healthcare operations experience.
* Experience opening multiple locations.
* Experience in private equity-backed growth environments.
* Familiarity with membership-based business models.
Success Metrics (First 24 Months)
The successful candidate will:
* Build the operational framework for national expansion of 200 clinics.
* Launch and stabilize new clinic locations.
* Develop repeatable clinic deployment systems.
* Improve patient retention and membership growth.
* Standardize operating procedures across locations.
* Build a high-performing operational leadership team.
Compensation
* Competitive Executive Base Salary
* Performance Bonus Program
* Equity Opportunity in Group
* Long-Term Incentive Plan
* Health Benefits
* Wellness Benefits
* Executive Leadership Development
Ideal Candidate Profile
This is not a traditional healthcare operator.
The ideal candidate is a builder, and entrepreneur, someone who has helped scale innovative healthcare, wellness, longevity, or performance businesses from a handful of locations into a recognized regional or national brand.
They are equally comfortable discussing clinic workflows, EBITDA margins, member retention, site selection, staffing models, and growth strategy. They understand how to deliver a premium consumer experience while maintaining operational rigor and financial discipline.
Most importantly, they are excited about building the operating system behind what could become one of the most recognized wellness clinic brands in North America.
