Overview
Teller Jobs in Cairo, Egypt at Emirates NBD Egypt
Title: Teller
Company: Emirates NBD Egypt
Location: Cairo, Egypt
- Perform Operations transactions (Cash & Non Cash) in a timely and accurate manner
- Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies.
- Ensure adherence to branch and regulator policies, recommendations and CBE regulations.
- Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.
- Handle customer queries & complaints & escalate as appropriate.
- Cross Selling of bank products.
- Encourage and educate clients to use ATM machines, I Net & any other product.
- Handle the first line maintenance in house ATM.
- Handle client's requests efficiently, promptly as per Bank’s procedures.
- Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
