Overview
Technical Support Agent – Finance Jobs in Bournemouth, UK at Hatched Recruitment Group
Position: Technical Support Agent – Finance Experience Required
Technical Support Agent – Finance Experience Required
We’re looking for an experienced customer support professional with a background in finance, accounting, or financial software to join a technical support team. You’ll help clients troubleshoot issues, optimize workflows, and get the most from their finance systems.
Key Responsibilities
- Provide technical support via phone and email for finance/accounting software
- Diagnose, resolve, and escalate issues efficiently
- Guide clients in best practices and workflow optimization
- Collaborate with internal teams to solve complex queries
- Maintain accurate ticket records and contribute to knowledge resources
Requirements
- Proven customer support experience
, ideally in a technical/software environment - Experience in finance/accounting or working with finance software
- Strong communication and problem-solving skills
- Organized, proactive, and client-focused
- Flexible with shifts or occasional bank holidays
Why This Role
- Work directly with finance software and clients in the financial sector
- Develop technical expertise and problem-solving skills
- Join a professional, collaborative team making a real impact
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Title: Technical Support Agent – Finance
Company: Hatched Recruitment Group
Location: Bournemouth, UK
Category:
