Overview
Senior Supply Chain Analyst Jobs in Alameda, CA at The Fountain Group
Title: Senior Supply Chain Analyst
Company: The Fountain Group
Location: Alameda, CA
- The Fountain Group is a national staffing firm and we are currently seeking a Sr. Supply Chain Analyst/B2B Operations Analyst for a prominent client of ours. This position is in Alameda, CA 94502. Details for the position are as follows:
Location: Alameda, CA
Schedule: 100% Onsite | Monday-Friday | 8:00 AM-5:00 PM PST
Duration: 6-Month Contract
Pay Rate: $53-$57/hour
Start Date: ASAP after screenings clear
Position Overview
We are seeking a Sr. Supply Chain Analyst / B2B Operations Analyst to support the accurate and timely execution of B2B customer orders within a fast-paced supply chain and operations environment. This individual will serve as the first line of intake for order-related issues, perform transactional fixes and analysis, and coordinate cross-functional resolution efforts to improve operational efficiency and order execution reliability.
This is a highly collaborative role requiring strong analytical skills, excellent communication, and the ability to navigate complex order management processes across multiple systems and stakeholders.
Top Skills Needed
- Strong Excel skills, including Pivot Tables
- Experience supporting Supply Chain and/or Operations processes
- Understanding of order-to-fulfillment workflows
- Excellent communication and cross-functional coordination skills
- SAP experience strongly preferred
- Experience with order issue resolution, dispute handling, and operational analysis
Key Responsibilities
Order Monitoring & Execution
- Review incoming B2B orders in SAP and Amazon Vendor Central
- Monitor iDoc reports regularly
- Identify and resolve sales order and delivery issues through:
- SAP navigation and corrections
- Data validation and reconciliation
- Cross-functional coordination
- Escalate complex or non-standard issues to Operations leadership
Issue Triage & Resolution
- Serve as the primary owner for order-related issues and escalations
- Conduct root cause analysis related to customer disputes, shortages, de-listings, and execution failures
- Support Accounts Receivable with shortage claims and Proof of Delivery (POD) documentation
- Process credit and debit notes according to internal approval workflows
- Track issues through resolution and escalate when necessary
- Communicate updates clearly with internal teams and external stakeholders
Customer & Internal Coordination
- Interface with customer operations teams including Walmart, Walgreens, and Amazon
- Maintain accurate documentation and audit trails
- Support Sales, Finance, and Operations teams with reporting and investigations
Manual Order Intake
- Enter manual orders into SAP when automated systems are unavailable
- Coordinate readiness across Operations, Finance, IT, and customer teams
- Identify process gaps and escalate risks appropriately
Amazon Vendor Central Support
- Manage routing of Amazon Vendor Central orders to 3PL partners
- Resolve confirmation issues, shortages, cancellations, and resubmissions
- Monitor KPI performance including:
- PO confirmations within 24 hours
- Orders ready to ship within 3 business days
- Coordinate with 3PL partners to support investigations and issue resolution
Additional Qualifications
- Strong proactive communication skills
- High level of data proficiency
- Experience with Excel, Power BI, Tableau, SQL, Python, or similar tools is a plus
- Ability to work independently and manage multiple priorities
- Comfortable working in a fast-paced operational environment
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