Overview
Senior Administrator Jobs in Soshanguve, South Africa at Alexforbes
As a Retirement Fund Administrator, you will manage end-to-end fund administration processes, including claims, reconciliations, and reporting. This role requires a multiskilled professional with strong problem-solving abilities, leadership qualities, and the ability to work under pressure while maintaining accuracy and compliance.
Key Responsibilities
Process all types of claims and Section 14 transfers
Monthly contribution reconciliations for Pension & Provident Funds
Maintain member data and ensure Section 13(a) compliance
Prepare and check administration reports, benefit statements, and monthly reporting
Handle tax directives, home loans, and single premium transfers
Perform bookkeeper reconciliations and daily switches
Clear emails and queries promptly
Train junior staff and assist in process improvement
Embrace and implement Treating Customers Fairly (TCF) principles
Education
Grade 12 (Matric)
Retirement fund qualification (completed or in progress) or equivalent
Familiarity with AF systems (AF Online, AF Connect, Khanya) – advantageous
Experience
Minimum 3 years’ experience in retirement fund administration
In-depth understanding of fund liquidations
Strong knowledge of Excel and reporting tools
Ability to manage complex processes and meet strict deadlines
Decision-making and planning under pressure
Strong organizational and diary management skills
Problem-solving and analytical thinking
Excellent verbal and written communication
Ability to present in client meetings and training sessions
Leadership and accountability for fund portfolios
Why Join Alexforbes?
At Alexforbes, we don’t just offer jobs – we build careers. Here’s what makes us stand out:
Growth & Development:
Bursary and Leadership Development Programmes to help you grow professionally.
E-Learning Forums and continuous learning opportunities.
Financial Planning Support tailored for staff.
Rewarding Performance:
Total Rewards Package:
Competitive short- and long-term incentives.
Power Of One:
Monetary recognition for outstanding performance.
Lead Incentives & Referral Bonuses for helping us grow our talent pool.
Retirement Fund Contributions starting at 13% of CTC.
Group Risk Cover:
Funeral, Dread Disease, and Life Insurance.
Medical & Gap Cover: 100% of CTC with Discovery/Bonitas (Mandatory unless you are a dependent).
Work-Life Balance:
Flexible Ways of Work:
Hybrid work model to suit your lifestyle.
Connectivity Benefit:
Wi-Fi allowance.
Employee Wellness & Assistance Programmes to support your wellbeing.
My Savings Account to help you plan for the future.
Join a company that values its people, invests in their growth, and rewards excellence. Be part of a team that’s shaping the future of financial services.
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Title: Senior Administrator
Company: Alexforbes
Location: Soshanguve, South Africa
Category:
