Overview
Revenue Officer Jobs in Lower Hutt, Wellington, New Zealand at Hutt City Council
Title: Revenue Officer
Company: Hutt City Council
Location: Lower Hutt, Wellington, New Zealand
- Play a key role in delivering accurate and reliable water billing services during a significant period of change
- Support a high-profile public service
- Be part of a new team helping shape a standalone billing function for Tiaki Wai
About The Role
Hutt City Council is establishing an interim Water Billing team to support the transition of water services to the new water entity, Tiaki Wai.
Our Finance team plays a critical role in ensuring billing is accurate, timely, and transparent – protecting revenue integrity while maintaining community trust.
We’re looking for Revenue Officers to deliver core billing and revenue administration services within this new function. You’ll work closely with the wider Water Billing Team to support billing cycles, maintain data accuracy, and respond to customer enquiries.
In This Role, You Will
- Process routine billing and account transactions in line with approved policies and procedures
- Maintain accurate customer and property data to support billing integrity
- Support receipting, allocation of payments, and reconciliation activities
- Respond to customer enquiries relating to invoices, payments, and account balances
- Escalate complex or non-routine issues appropriately
- Contribute to service continuity during peak billing periods and operational change
This is a structured, high-volume role where attention to detail and consistency are essential.
About You
You’re detail-focused, organised, and comfortable working with financial systems in a busy operational environment. You understand the importance of accuracy and customer service when working with billing and revenue.
You Will Bring
- Experience in billing, revenue, customer accounts, or financial administration
- Strong attention to detail and commitment to accuracy
- Confidence working with financial or customer billing systems
- The ability to explain billing or financial information clearly and professionally
- Good organisational skills and the ability to manage competing priorities
- A willingness to learn new systems and processes
Experience in local government, utilities, or a regulated environment would be advantageous but is not essential.
About Us
At Hutt City Council, our vision is to build a connected, resilient and inclusive city where all our people thrive. Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi.
Our people are ‘proud to be part of it’ – working here is truly rewarding knowing together we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt and its people, both now and into the future. Tūhono mai. Come join us!
Some Of Our Great Benefits Include
- Paid birthday leave
- Wellbeing leave, plus additional wellbeing perks
- Flexible working options
Applications close at 11.55pm on 22 March 2026. Applications will be reviewed as they are received, so we encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.
