Overview
Revenue Manager Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Kindness Of Strangers
Title: Revenue Manager
Company: Kindness Of Strangers
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company Description
Kindness Of Strangers is a hospitality company rooted in the spirit of offering warmth and connection to travelers, especially those far from home. Since 2009, we have revitalized heritage properties, transforming them into welcoming spaces like BackHome, a top-rated backpacker hostel, and LOKL Coffee, a favorite brunch spot in Kuala Lumpur. Our latest venture, KLOE Hotel, opened in 2020 and stands as a boutique hotel celebrating Kuala Lumpur's creative community. We take pride in preserving local culture, honoring our heritage, and fostering a sense of community amongst our guests and neighbors.
Job description:
As a Revenue Analyst at Kindness of Strangers, you will play a crucial role in optimising revenue and driving the financial success of our hospitality operations in our owned properties – LOKL Coffee, KLoe Hotel & the upcoming Market House Hotel.
This full-time position requires strategic thinking, strong analytical skills, and a keen understanding of market dynamics to ensure we maximise our profitability. You will be part of a dynamic team dedicated to the continuous improvement of our revenue management practices.
What you'll be doing
Oversee revenue management and distribution strategies for multiple hotels to maximise revenue while managing occupancy, all in line with the Kindness of Strangers hospitality philosophy.
- Analyse market trends and competitor performance to improve key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy rates.
- Liaise with distribution channels, including online travel agencies (OTAs) and direct booking platforms.
- Recommend Revenue Strategies based on historical data and future forecast.
- Prepare and present regular revenue reports and forecasts to the team and collaborate with sales, marketing, and operations teams to align revenue strategies with overall business goals.
- Ensure information on website, social media, OTAs or any articles are accurate & up to date.
- System settings such as rate plan integration & setup in PMS, POS, Channel Manager and OTAs platform.
- Work with Marketing in implementation of Ideas on promotion Kindness of Strangers' Loyalty program.
What we're looking for
Requirements:
- This is an independent position with the expected role of a one-man department, as part of a 7-headcount team. The expectations include to make calculated decisions and advices to the Management.
- Proficiency in hotel revenue management systems and tools, and strong command of Excel/Google Sheets.
- Experience in hotel technology: PMS, Channel Manager & OTAs, Extranets.
- Familiarity in hotel revenue management processes and strategies.
- Ability to use google looker studio is a plus.
- Independent. Self Starter Analytical Mindset, with data driven decision making skills.
- Proficiency in English.
Work location: you'll be moving around between a few hot spots in the heart of KL, literally 🙂
This position is only open to candidates with full working rights in Malaysia.
We thank everyone for your application. However, only shortlisted candidate will be contacted.
