Overview
Recovery Specialist – Mortgage Default Management Jobs in Toronto, Canada at HomeEquity Bank
Be a vital part of Home Equity Bank’s Recovery team as a Recovery Specialist. This hybrid position emphasizes proactive monitoring of mortgage accounts to prevent default and ensure client satisfaction.
In this role, you’ll collaborate with various departments to manage and resolve issues related to early delinquency. You will monitor a portfolio of low-risk accounts, provide administrative support, and enhance the bank’s loss mitigation strategies. Your contributions will directly aid in maintaining a healthy mortgage portfolio.
Key Responsibilities:
• Manage early stage delinquent mortgage accounts effectively
• Clarify client obligations through various communication methods
• Keep detailed records of interactions and account updates
• Participate in proactive risk assessments on accounts
• Collaborate with internal teams to support recovery efforts
Requirements:
• Post-secondary education in finance or related field
• At least 1 year of experience in mortgage default or collections
• Knowledge of mortgage servicing and risk detection
• Competence in Microsoft Office applications
• Excellent communication and multitasking skills
Drive effective recovery strategies and deliver outstanding customer service at Home Equity Bank.
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Title: Recovery Specialist – Mortgage Default Management
Company: HomeEquity Bank
Location: Toronto, Canada
Category:
