Policy and Procedures Documentation/Writer Jobs in Toronto, Canada at International Financial Group
Our client, a top banking client in Canada is looking to hire Policy and Procedures Documentation/Writer for their team with a contract for 6 Months with potential extension or conversion to Permanent based on performance. Hybrid – 2 days in Toronto Office.
Day to Day Responsibilities:
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.
Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:
Authoring of new U.S. Addendums based on input from U.S. policy owners
Reviewing and updating content related to existing Addendums as they are being renewed
Ensuring compliance and consistency of all policy documents with FFEIC guidelines
Active monitoring of renewals and material changes of Global policies which might trigger changes to U.S. Addendums
Acting as Policy SME within the department and conducting policy writing training and workshops for all policy owners
Serving as liaison between GTA U.S. and U.S. Risk Governance and Policy (“USRGaP”) group, representing GTA U.S. in all workshops and decision-making processes at the SBUS level
Understands, articulates and implements policies and procedures within the team and establishes new and/or updated processes, goals, scope and/or tooling
Creates and maintains the inventory of all global policies applicable to U.S. Technology activities:
Monitor policy changes
Identify new SBUS Addendums needs
Manage the annual U.S. addendum renewal and approval process in the Clausematch system
Assist owners in dissemination and evidence keeping process
Produce adoption, review and approval reports as required
Provide Impact Analysis of changes to existing documents
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with bank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Candidate Requirements/Must Have
Skills:
10+ years of experience in technical (Policy & Procedures) writing in the Information Technology space
Bachelor’s degree and/or extensive relevant experience
Experience in preparing policy and process documentation
Experience in preparing Standard Operating Procedure documentation
Proficient in MS-Office productivity applications (including SharePoint and Microsoft Teams)
Nice-To-Have
Skills:
Knowledge in IT Asset Management and Decommissioning
Soft Skills:
Excellent verbal and written communications skills
Champions a high-performance environment and contributes to an inclusive work environment.
Demonstrated expertise
Ability to manage multiple and complex projects / initiatives
Awareness of multiple mandates in developing product / product delivery
Title: Policy and Procedures Documentation/Writer
Company: International Financial Group
Location: Toronto, Canada
Category:
