Overview
Personal Banking Associate Trainee Jobs in Vaughan, Canada at TD
Position: Personal Banking Associate Trainee – Future Opportunities
Description
:
Can youestablish, build, andmaintainimpactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a
Personal Banking Associate Trainee
for our branch office who can guide customers to theappropriate staffmemberfor resolvingtheir financial queries and banking needs, including new accounts, investmentadviceand banking solutions. Do you think you have what it takes? 
In this role, a typical day may look like:
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions 
Understand customer needs and guide customers to the right contact person forappropriate solutionswhile exercising good judgement in confidential matters 
Build customer confidenceonemerging digital banking trends by educating them on mobile, ATM, and online banking 
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management 
Recommend improvements to work practices, branchoperationsand processes to enhance customer experience and achieve operational excellence 
Participate in thetimelyandaccuratecompletion of business processes and procedures 
Ensure prepared documentation isaccurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics 
Help build a positive andequitablework environment by promoting team effectiveness,participatingin personal performancedevelopmentand sharing industry knowledge to achieve common objectives 
Job Requirements:
High School diploma and/or 1+ years of relevant experience 
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months 
Post-Secondary or Undergraduate degree (in related field) preferred 
Proficiencyin using MS Office (Word,Exceland Outlook), branch software and internet 
Knowledge of banking solutions and processes to advise customers 
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills 
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities 
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner 
Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of thispostingwill bedeterminedby your progress in the training program and our ability toidentifyan appropriate opportunity. This may involvea transferandgeographicrelocation to another TD location within your assigned region.
It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.
Who We Are:TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable…
Title: Personal Banking Associate Trainee
Company: TD
Location: Vaughan, Canada
Category:
