Overview
Manager – Retail Excellence Jobs in Gurugram, Haryana, India at Bata India Limited
Title: Manager – Retail Excellence
Company: Bata India Limited
Location: Gurugram, Haryana, India
Manager – Growth & Excellence
Role Purpose
Drive operational excellence, partner economics, and scalable growth across the franchise network through standardized processes, stronger store execution, and data-driven governance.
Key Business Outcomes
- Improved store productivity through better adherence to operational and VM standards
- Stronger partner financial health via structured rating, collections discipline, and P&L governance
- Commercial uplift through assortment optimization, premiumization, and inventory productivity
- Franchise readiness for Omni and marketplace growth
- Enhanced customer experience through VOC-led interventions
- Capability building, training discipline, and manpower blueprint adherence
- Structured MIS and performance rhythm enabling faster decisions and issue resolution
Why Now
- Increasing franchise scale and complexity
- Partner profitability variability impacting network stability
- Omni integration requiring focused ownership
- Leadership bandwidth currently fragmented across functions
