Overview
Manager: Insights and Analytics Fraud Jobs in Sandton, South Africa at Bidvest Bank
PRIMARY PURPOSE
Insights and Analytics Manager is responsible for leading the development and delivery of data-driven insights to proactively detect, investigate, and prevent fraud across the Bank. This role combines advanced analytical techniques, fraud trend analysis, and cross-functional collaboration to identify vulnerabilities, design strategic interventions, and support decision-making. The role ensures that fraud risks are minimized while enabling business growth and maintaining compliance with regulatory standards.
TECHNICAL COMPETENCY REQUIREMENT
• Strong understanding of fraud types (payment fraud, identity theft, account takeover, etc.) and industry-specific risks.
• Knowledge of fraud prevention frameworks, tools, and regulatory obligations.
• Ability to translate technical findings into clear business insights
• Ability to anticipate fraud trends and proactively develop mitigation strategies.
• Ability to works effectively across departments (fraud ops, IT, compliance, product, etc.)
• High degree of precision in data analysis, reporting, and fraud case evaluation.
• Maintains high standards of confidentiality, data privacy, and compliance
• Delivers results within deadlines while maintaining quality
• Ability to interpret complex datasets and uncover actionable fraud insights.
• Teamwork
• Problem solving skills
• Attention to detail
REQUIRED MINIMUM EDUCATION AND TRAINING
• Diploma Analytics and Data Extraction or equivalent
• CFE (Certified Fraud Examiner)
REQUIRED MINIMUM WORK EXPERIENCE
• At least 5 years’ experience within Fraud Department handling different aspects of fraud and investigations
• At least 5 years’ experience in Fraud insights and analytics
KEY PERFORMANCE AREA (KPA)
FINANCIAL MANAGEMENT
• Prevent losses and further losses with the correct implementation of procedures
• Conduct cost-effective guidelines when required
• Prevent and reduce financial losses where possible through effective data analytics and tolls implemented.
CUSTOMER CENTRICITY
• Work closely with the operational teams to ensure that any fraud alerts generated have an appropriate treatment strategy dependent upon the risk identified.
• Build trusting relationships with management and employees in Bidvest Bank to facilitate compliance to AML, CTF and sanctions programmes ensuring that a regulatory compliance aware culture is embraced.
• Provide regular feedback to the Fraud Operations teams where alerts have been released incorrectly leading to a successful fraud.
• Communicate confidentially with employees and address any concerns they have about ethical practices and/or other compliance related matters within Bidvest Bank.
• Support Alliance Partner with all aspect of Fraud prevention and Detection platforms and data sets.
OPERTIONAL EXCELLENCE
• Develop and create systems and platforms within the Financial Crime Unit that will be responsible for the analysis of fraud trends, identifying root cause, and recommending ways to combat fraud through improving processes or fraud detection strategies.
• Writing and negotiating SLA processes with all internal and external parties and services providers that may have any contact with the unit and its processes.
• Ongoing monitoring of the fraud detection systems to ensure that they are performing optimally and in line with risk appetite.
• Analysis of Fraud Patterns – Implement and enhance strategies with fraud detection systems across all fraud types.
• Project Management and Scheme Workflow updates relating to all Third-party engagements and service providers, including system enhancements and roll outs of newly approved platforms and systems.
• Ensure updating and enhancements of Process and procedure manual
• Provide regular feedback to the Fraud Operations teams where alerts have been released incorrectly leading to a successful fraud.
• Updating and development of Fraud rules
• Enhancement and development of fraud detection methods and processes
• Assist with the management of bin attacks and data extractions that will assist with investigations.
• Interpret data sets to extract trends and identify issues and risk.
• Undertake detailed root cause analysis to identify control and/or…
Title: Manager: Insights and Analytics Fraud
Company: Bidvest Bank
Location: Sandton, South Africa
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