Logistics & Delivery Manager

Overview

Logistics & Delivery Manager Jobs in Riyadh, Saudi Arabia at Floward

Title: Logistics & Delivery Manager

Company: Floward

Location: Riyadh, Saudi Arabia

About the Role:

The Logistics & Delivery Managerwill lead and oversee all logistics operations across Saudi Arabia, ensuring efficient, scalable, and cost-effective execution across last-mile delivery, transportation, fleet management, supplier performance, and vending operations

.This role requires a commercially minded leader who can balance operational excellence with strategic planning, while building strong supplier partnerships and leading multi-city logistics teams in a fast-paced environment

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What You Will O

1. wnStrategy & Planni

• ngDevelop and maintain the KSA logistics strategy, translating Floward's commercial growth ambitions into a clear operational roadmap across all logistics stream
• s.Build and own the annual logistics operating plan and budget, ensuring resource allocation reflects both current needs and future scalabilit
• y.Identify structural inefficiencies across last-mile, mid-mile, employee transport, fleet, and vending operations and lead cross-functional initiatives to address root cause
• s.Represent KSA logistics in regional and group-level forums, balancing alignment with group standards against KSA-specific commercial and operational realitie
• s.Maintain a forward-looking view of the logistics landscape — technology, regulation, market capacity — to proactively shape strategy before gaps become crise

1. s.Commercial & Supplier Manageme

• ntMaintain full ownership of the KSA logistics supplier ecosystem, covering all provider categories including 3PLs, last-mile couriers, employee transport operators, workshop vendors, and vending replenishment partner
• s.Lead end-to-end supplier lifecycle management: sourcing, tendering, negotiation, contracting, onboarding, and renewal — with a focus on building a consolidated, strategically managed supplier pane
• l.Establish and run a structured supplier performance management process, including regular business reviews, scorecards, and formal escalation paths for underperformanc
• e.Drive commercial value through ongoing renegotiation, volume consolidation, and rate benchmarking to ensure Floward maintains competitive logistics pricing as the business scale
• s.Ensure all supplier agreements are documented, tracked, and renewed proactively, with contract terms that protect Floward's operational and financial interest

1. s.Operations Manageme

• ntOversee day-to-day logistics execution across all KSA cities, ensuring last-mile dispatch, mid-mile intercity movements, and warehouse-to-hub transfers operate within defined service window
• s.Lead the design and governance of dispatch and routing processes, working with supervisors and technology teams to improve efficiency, reduce exceptions, and standardize operations across location
• s.Manage fleet availability and health through structured maintenance programs, ensuring vehicles are road-ready, compliant, and efficiently utilized across the networ
• k.Build and execute peak-season capacity plans well in advance, coordinating across suppliers, warehouse, and commercial teams to ensure Floward can absorb demand surges without service degradatio
• n.Oversee the vending replenishment supply chain, ensuring route efficiency, product availability, and cold-chain integrity are maintained consistentl
• y.Manage the employee transportation program, ensuring routes are cost-effective, reliable, and meet the needs of Floward's workforce across shifts and location

1. s.People & Organizati

• onLead, develop, and hold accountable a multi-city logistics team, establishing clear roles, performance expectations, and growth paths for supervisors and their direct team
• s.Assess current capability across the logistics organization and address gaps through targeted hiring, coaching, or structural change
• s.Foster a unified logistics culture across KSA cities, breaking down silos and building shared standards, accountability, and pride in operational excellenc
• e.Act as a visible and accessible leader on the ground — spending time across cities, understanding frontline realities, and removing barriers that prevent teams from performing at their bes
• t.Establish a regular cadence of team reviews, operational debriefs, and cross-city communication to keep the organization aligned and continuously improvin

1. g.Governance, Compliance & Ri

• skEnsure all logistics operations comply with KSA regulatory requirements, including driver licensing, vehicle inspection standards (MVPI), fleet insurance, and applicable transport regulation
• s.Maintain accurate and complete documentation for all cross-border shipments, coordinating with customs brokers and compliance teams as require
• d.Embed HSE standards across the logistics function, including driver safety protocols, incident reporting processes, and vehicle condition standard
• s.Ensure logistics data — movements, exceptions, costs, and performance — is accurately captured and flows into Floward's core systems (WMS, TMS, Finance, BI) in a timely and consistent manne
• r.Proactively identify operational and commercial risks within the logistics network and maintain contingency plans to protect service continuit

y.What We Are Looking F

• or8–12 years of experience in logistics or supply chain management, including at least 5 years within KSA or the GC
• C.Proven experience managing multi-city logistics operations across Saudi Arabi
• a.Strong background managing logistics suppliers, 3PLs, tenders, and commercial negotiation
• s.Experience overseeing logistics budgets and cost optimization initiative
• s.Knowledge of fleet operations, transportation management, and logistics technology platform
• s.Experience within e-commerce, retail, FMCG, perishables, or cold-chain environments is highly preferre
• d.Strong leadership, stakeholder management, and problem-solving capabilitie
• s.Bachelor's degree in Supply Chain, Logistics, Engineering, Business Administration, or a related fiel
• d.Fluent in Arabic and Englis
• h.Valid KSA driving licence and willingness to travel across KSA as require

d.