Overview

KYC & KYB Compliance Officer Jobs in Metro Manila at VBank

Title: KYC & KYB Compliance Officer

Company: VBank

Location: Metro Manila

KYC & KYB Compliance Officer

Location: Work from Home

Employment Type: Full-time, Officer

Company Description

VBank is a digital-centric rural bank on a mission to bring secure, inclusive, and modern financial services to Filipino consumers and MSMEs. VBank is envisioned to become a digital-centric platform for inclusive finance—bridging the gap between everyday consumers, entrepreneurs, and digitally enabled businesses through secure, scalable, and innovative financial services.

Role Overview

The KYC & KYB Compliance Officer executes digital onboarding for retail (KYC) and business clients (KYB) and supports payments operations across InstaPay, PESONet, and cross‑border transfers. The role performs file reviews, data validation, and maker‑checker adjudication within limits; partners cross‑functionally with Transaction Monitoring (TM), Compliance/AML, IT/Product, and Payments Ops to keep client data accurate and transactions compliant with BSP MORB, AMLA/AMLC rules, and PPMI/clearing requirements. The officer also drives quality auditing and process improvement to reduce rework and speed straight‑through processing (STP).

Reporting: Administratively to Onboarding/Payments Operations; functionally to the Head of Regulatory & Compliance (acting CAMLO/MLRO until a Head of AML & Financial Crime is appointed). Upon that appointment, this role will functionally report to the Head of AML & Financial Crime with a dotted line to the Head of Regulatory & Compliance.

Key Responsibilities

A. Onboarding (Retail & Business)

  • Review and verify individual KYC (PH IDs such as PhilID, Passport, UMID, Driver’s License; selfie/face‑match & liveness; address proofs; SOF/SOW; purpose of account) per SOPs.
  • Review KYB packages (DTI/SEC registration, GIS/AOI/By‑laws, BIR 2303, mayor’s/LGU permits); identify UBOs & controlling persons; validate signatory authority (Secretary’s cert/Board resolution).
  • Ensure screening (sanctions/PEP/adverse media) is completed and documented; resolve false positives with quality narratives.
  • Perform maker‑checker checks; approve/return/reject applications within delegated limits; escalate high‑risk cases to Compliance/committees.

C. Transaction Monitoring (Cross‑Functional Support)

  • Triage alerts for data completeness; supply KYC/KYB context and documents; recommend EDD refresh where warranted; ensure timely escalations.
  • Coordinate with Compliance on suspicious patterns; package cases with supporting KYC/TM context for STR consideration.

D. Quality Auditing & Process Improvement

  • Run QA sampling of completed files and payments; log defects (by type/cause); drive root‑cause fixes with Ops/Product/IT.
  • Maintain checklists, templates, and “right‑first‑time” guides; contribute to SOP updates (authored by Compliance/Process Owners).

E. Third‑Party/Partner Reliance (Execution)

  • Validate partner onboarding packages against reliance standards; sample‑test data transfers and audit trails.

F. Exams & Reporting

  • Prepare evidence for BSP/AMLC exams; support AREF/ROE close‑outs with verifiable artifacts.

Metrics to Monitor (KPIs/KRIs)

  • KYC/KYB quality
  • Periodic hygiene
  • Screening
  • Regulatory timeliness
  • Process improvement

Required Skills & Qualifications

  • 4–7+ years in digital banking operations with hands‑on KYC (retail) & KYB (business) onboarding, payments (InstaPay/PESONet/cross‑border), and quality auditing/process improvement.
  • Solid knowledge of BSP MORB, AMLA/AMLC (CDD/EDD, CTR/STR context), and PPMI/clearing practices for InstaPay & PESONet.
  • Strong document skills: PH IDs, address proofs, DTI/SEC corporate docs, UBO mapping, signatory validation; confident in sanctions/PEP/adverse media screening workflows.
  • Startup mindset: bias to action, crisp documentation, and cross‑functional follow‑through across Ops, Compliance, Product, and IT.
  • Clear communicator; structured problem‑solver; calm with deadlines and payment cut‑offs.

Why VBank

Own critical moments of the customer journey—from onboarding to payments—while helping a digital‑centric bank scale safely and compliantly.

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