Overview
Head of Delivery & Finance Operations Jobs in South Africa at FoundersIQ
Title: Head of Delivery & Finance Operations
Company: FoundersIQ
Location: South Africa
Company Description
At FoundersIQ, we’re redefining financial strategy and execution by delivering high-impact financial insights and solutions. Specializing in Fractional CFO and Accounting services, we empower startups, VCs, and established companies to scale efficiently. Our innovative approach combines cutting-edge technology with personalized service to simplify financial complexities and drive meaningful outcomes. Working closely with each client, we scale solutions as they grow, becoming strategic partners in every stage of their business's growth.
Role Description
The Head of Delivery owns the end-to-end oversight of execution of our client work. You sit between the founders and the delivery team (CFOs, controllers, accountants, and tax specialists), ensuring that:
• Quality Control is being met
• Anticipate client needs
• Streamline monthly delivery, systems and processes.
• Internal delivery systems (closes, tax workflows, timesheets, invoicing) run smoothly
This is not a back-office ops role.
It’s a client-facing delivery leadership role for someone who understands accounting workflows, project management and enjoys owning operational execution.
Qualifications
- Proven expertise in Project Management or Operations Management, with a focus on optimizing workflows and improving efficiency in finance
- Strong US GAAP accounting skills
- Strong Analytical Skills to evaluate processes, data trends, and performance metrics
- Team Management abilities, including mentoring, leadership, and fostering a collaborative work environment
- Excellent Communication skills to effectively engage with internal teams, clients, and stakeholders
- Proficiency in financial modeling, forecasting, and Budgeting for strategic decision-making
- Highly organized, self-driven, and able to thrive in a remote working environment
- Experience in the financial consulting sector or a similar field is an advantage
- Bachelor’s degree in Business Administration, Finance, or relevant field; advanced degrees like an MBA are a plus
Key Responsibitlies
Client Delivery & Project Management
• Monthly closes (target: 10 business days)
• Ongoing accounting and controller work
• Fractional CFO work and financial modeling
• Tax and compliance projects
• One-off cleanup and advisory projects
You will:
• Turn scopes and proposals into clear plans, owners, and timelines
• Ensure work is progressing and clients know where things stand
• Identify risks early (missing data, deadlines, resource conflicts) and resolve them before they become client issues
Quality Control
Serve as the first line of defense to ensure delivery for
• deadlines
• Tax management
• Timesheet and invoicing needs
• Client requests
Team Coordination
.
Coordinate work across accountants, controllers, CFOs, and tax managers.
Responsibilities include:
• Monitoring timesheets and billing categories
• Tracking delivery progress across clients
• Ensuring work is properly documented and billed
• Reducing unnecessary internal meetings that inflate client invoices
You’ll maintain visibility across tools such as:
• Google Sheets / Airtable
• QuickBooks timesheets
• Bill.com
• Google Drive / Docs
And ensure the team communicates clearly and efficiently with clients.
Processes & Systems
Start with existing tools and workflows and improve them incrementally.
Examples include:
• Improving trackers, templates, and naming conventions
• Defining clear escalation rules
• Clarifying expectations for “ready for tax” and close completion
Over time you may help evaluate more robust practice management or accounting operations tools as the firm scales.
Who you are
• 5–10+ years in client delivery, engagement management, or project management
• Experience in US GAAP accounting, finance services, or consulting environments
• Strong understanding of accounting workflows such as:
- Monthly closes
- Reconciliations
- Financial reporting
- Tax documentation
- Services billing
• Proven ability to manage multiple clients and projects simultaneously
• Comfortable operating in lean, fast-growing environments
Skills
You are someone who:
• Is highly organized and operationally minded
• Understands what “good” accounting and finance operations look like
• Thinks proactively about what could go wrong and fixes it early
• Communicates clearly and directly with both clients and internal teams
• Can work with imperfect systems and improve them pragmatically
You care about reliable execution and no surprises for clients.
