Overview
Disbursement Associate Jobs in Toronto, Canada at Foresters Financial
Job Description
Key Responsibilities
- Examine all relevant documents to ensure legal and contractual requirements have been met in order to proceed with the request.
- Input appropriate data onto appropriate system to generate worksheets and initiate the claim settlement cheque, transfer of funds and reactivations.
- Authorize issuance of settlement and/or rollover cheques in amounts up to $50,000.
- Complete any additional calculations required (i.e.: cash values, dividends, tax gains, withholding tax).
- Maintain pending file and undertakes follow up of any outstanding cases on a monthly basis.
- Set up loan repayments, investigate and calculate loan audits.
- Prepare new specification pages and makes any rider adjustments on partial surrenders.
- Apply external rollover monies to certificates, notify member and verify tax source of funds.
- Interpret all divorce decrees, bankruptcy, power of attorney forms to ensure validity of request.
- Process monthly dividend run and reminder notices.
- Assist and support other team members as required during vacation, absences and peak workload periods
- Achieve or improve on established SLA‘s while identify opportunities for process improvements.
- Answer inbound service related calls regarding all aspects of processing business with Foresters.
- Reach out to internal and external stakeholders as needed to retrieve outstanding requirements to complete transactions.
- Assist other teams within Operations as needed.
- Assist with user acceptance testing and projects when required.
- Quality review and provide constructive feedback.
Key Qualifications
- Related experience with knowledge of relevant state/provincial legislation.
- Strong computer skills; accurate keyboarding with good basic knowledge of Word, Windows and Excel.
- Excellent written and verbal communications skills.
- Strong organization skills and flexible to demanding workload.
- Knowledge of Foresters products.
- Excellent math skills and demonstrated experience in making calculations; good attention to detail and accuracy.
- Demonstrated strong customer service focus within a team environment.
- Knowledge of Vantage system an asset.
- Participation in LOMA or other self development
- Ability to work rotating shift times between the hours of 8:00am-8:00pm, and provide coverage on some Canadian Statutory holidays.
#LI-Hybrid
Salary Range:
$43,000.00 – $63,000.00
The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.
Title: Disbursement Associate
Company: Foresters Financial
Location: Toronto, Canada
Category:
