Overview
Director of Operations Jobs in Michigan, United States at Leap Brands
Title: Director of Operations
Company: Leap Brands
Location: Michigan, United States
Position Overview
We are seeking a Director of Operations to oversee a portfolio of 20+ restaurant locations throughout Michigan. This role will provide leadership to a team of District Managers while driving operational excellence, profitability, guest satisfaction, and team development across the market.
The ideal candidate is a proven multi-unit leader with experience managing large geographic territories, developing field leadership teams, and driving consistent operational performance across multiple locations.
Responsibilities
- Provide leadership, coaching, and support to District Managers overseeing multiple restaurant locations
- Drive sales growth, profitability, operational execution, and guest satisfaction across the market
- Analyze business trends and performance metrics to identify opportunities and implement action plans
- Ensure consistent execution of company standards, systems, and operating procedures
- Coach, develop, and mentor field leadership and restaurant management teams
- Monitor and improve key performance indicators including sales, labor, food cost, turnover, and guest experience
- Conduct regular restaurant visits to assess operations, develop talent, and support execution
- Partner with training, human resources, and support teams to drive organizational objectives
- Build a culture of accountability, engagement, and continuous improvement
- Support new restaurant openings, acquisitions, and strategic growth initiatives as needed
Qualifications
- 5+ years of multi-unit restaurant operations leadership experience
- Experience leading District Managers, Area Managers, or equivalent field leaders
- Proven track record managing 20+ restaurant locations or comparable multi-unit responsibility
- Strong financial acumen with experience managing P&L performance
- Ability to analyze operational and financial data to drive business results
- Excellent leadership, communication, and coaching skills
- Ability to travel throughout Michigan on a regular basis
- Experience within QSR, fast casual, franchised, or multi-unit restaurant environments preferred
