Overview
Deputy Head of Operations Jobs in Singapore, Singapore at Charterhouse Partnership | Asia
Title: Deputy Head of Operations
Company: Charterhouse Partnership | Asia
Location: Singapore, Singapore
We are seeking an experienced Deputy Head of Operations to lead and further strengthen our controls within Wholesale Banking. This role carries end-to-end responsibility for middle- and back-office operations, ensuring scalable, efficient, and well-controlled processing that supports business growth while meeting regulatory and risk standards.
The successful candidate will be a hands-on operational leader with deep domain expertise in trade finance, lending operations, and operational risk, capable of driving transformation, digitalisation, and continuous improvement across complex operating environments.
Key Responsibilities
- Lead and manage all wholesale banking operations, including middle- and back-office activities.
- Ensure robust operational controls, regulatory compliance, and adherence to internal risk and governance frameworks.
- Act as a key partner to Front Office, Risk, Compliance, Legal, and IT to support business growth and client service excellence.
- Drive process optimisation, automation, and digitalisation, including target operating model design and implementation.
- Oversee regulatory reporting, audit interactions, and issue remediation for operations-related matters.
- Manage and develop high-performing teams, fostering a strong culture of accountability, risk awareness, and continuous improvement.
- Lead or contribute to outsourcing, offshoring, or centre-of-excellence initiatives, where applicable.
- Support new product launches, client onboarding, and transaction structuring from an operational feasibility and control perspective.
Key Requirements
- Extensive experience in Wholesale or Investment Banking Operations, with a strong focus on Trade Finance and/or Loan Administration.
- Proven leadership experience managing middle- and back-office teams in a regulated banking environment.
- Strong understanding of cash management, remittance documentation, and settlement processes.
- Demonstrated track record in operational transformation, cost optimisation, and process re-engineering.
- Solid knowledge of operational risk management, regulatory requirements, and audit practices.
- Experience working with technology change initiatives, workflow automation, or system migrations is highly desirable.
- Excellent stakeholder management skills, with the ability to engage confidently with senior management and front-office teams.
- Strong people leadership skills with experience managing diverse, multicultural teams.
Why Join Us
- Senior leadership role within a core wholesale banking franchise
- Opportunity to shape and modernise operations in a growing business
- High visibility with regional and global stakeholders
- Competitive compensation and long-term career development opportunities
Reg No R1107874
EA License 16S8066
