Overview
Credit Controller Jobs in Troon, Scotland, United Kingdom at Glennon Brothers
Title: Credit Controller
Company: Glennon Brothers
Location: Troon, Scotland, United Kingdom
About the Company
Founded in 1913, Glennon Brothers is a leading timber processing Group operating across Ireland and the UK, with over a century of experience and a strong, well‑established growth story. Today, the Group operates through a portfolio of respected brands including Glennon Brothers, Balcas, DTE, Alexanders Timber Design and, most recently, Pontrilas, reflecting both its scale and strategic expansion. As a recognised leader within the Green Tech and sustainable construction sectors, the Group is dynamic, innovative and firmly focused on long‑term, responsible growth. Across its brands, Glennon Brothers supplies a wide range of timber products to the Irish and UK markets, serving the construction, pallet wood and fencing industries. The Group also manufactures timber frame homes and engineered roof trusses for the housebuilding sector and operates several combined heat and power (CHP) and wood pellet manufacturing facilities. Following the acquisition of Pontrilas in January 2026, the Group has significantly increased its turnover and expanded its workforce to over 1,400 colleagues. This growth has been driven by a strong commitment to its people, a customer‑focused service ethos, and continued investment in advanced technology and operational capability. Glennon Brothers operates a multi‑site footprint across Longford, Fermoy, Enniskillen, Troon, Irvine, Windymains and Invergordon, providing a diverse and collaborative working environment across its Group brands and functions.
About the Role
Reporting to the Financial Controller, the Credit Controller will manage customer credit risk, minimise financial exposure, customer accounts and ensure the aged debt levels are kept to a minimum. The role plays a key part in maintaining healthy cash flow by managing and collecting outstanding customer debts efficiently. This involved assessing credit risk, setting appropriate credit limits, monitoring payments behaviour and ensuring timely collection of invoices.
Responsibilities
- Assess and approve customer credit limits in line with company policy
- Monitor customer payment behaviour and proactively manage risk exposure
- Conduct credit checks and support onboarding of new customers
- Regularly review and update credit limits to reflect trading performance
- Proactively manage aged debt and ensure timely collection of outstanding balances
- Drive reduction in overdue debt across agreed timelines
- Escalate high-risk or complex accounts and implement appropriate recovery actions
- Maintain accurate debtor records and ensure alignment with financial reporting
- Partner with Sales and Commercial teams to support responsible revenue growth
- Resolve invoicing and payment queries efficiently, identifying and addressing root causes
- Maintain professional and constructive relationships with customers
- Support decision-making on trading terms, ensuring balance between risk and opportunity
Qualifications
- Previous experience in a credit controller role ideally within a manufacturing or production environment
- Proficiency in Microsoft Excel and other Microsoft Office applications
- Strong data accuracy, attention to detail, and organisational capability
- Ability to work across multiple stakeholders and support cross-functional processes
Required Skills
- Attention to Detail – Maintains high levels of accuracy across financial data, reporting, and reconciliations
- Financial & Analytical Capability – Interprets financial data and supports reporting, analysis, and decision-making
- Execution & Accountability – Delivers accurate and timely financial processing and follows through on responsibilities
- Communication & Collaboration – Works effectively with Finance, Production, and Commercial teams to support business operations
- Planning & Organisation – Manages multiple priorities and deadlines across finance and administrative tasks
- Problem Solving – Identifies discrepancies or issues and takes practical steps to resolve them
Preferred Skills
- Debtor Days (DSO) and aged debt profile
- Accuracy and timeliness of financial processing
- Effectiveness of credit control and aged debt management
- Identification and resolution of discrepancies and variances
Contract
Contract Type: Permanent
Hours: Full time, 37.5 hours per week
Working Week: Monday to Friday 8:45 – 5:00pm (onsite)
Equal Opportunity Statement
Don’t meet every single requirement? Studies show that some candidates are less likely to apply unless they meet every requirement. At Glennon Brothers we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
