Overview

Credit and Collections Specialist Jobs in Tartu, Tartumaa, Estonia at Orien Trade Group

Title: Credit and Collections Specialist

Company: Orien Trade Group

Location: Tartu, Tartumaa, Estonia

Join us!

About The Role

We are looking for a Credit & Collections Specialist to own the full order-to-cash credit cycle — from deciding the terms on which we extend credit to customers, through monitoring risk, to ensuring timely collection of receivables. This is a combined credit-control and collections role: you will not only chase outstanding payments but also shape the policy that governs how we grant credit in the first place.

Key Responsibilities

  • Assess the creditworthiness of new and existing customers using financial statements, credit reports, payment history, and external risk data
  • Assign and review credit limits and payment terms for customers, balancing commercial goals against risk exposure
  • Design, document, and maintain the company's credit policy, and recommend updates as the business and risk environment evolve
  • Monitor the accounts receivable ledger and produce regular aging reports
  • Proactively contact customers to secure timely payment; negotiate payment plans where appropriate
  • Investigate and resolve invoice disputes and account discrepancies in coordination with Sales and Customer Service
  • Manage the dunning process and escalate delinquent accounts to legal or external collection agencies as needed
  • Track and report on key metrics (DSO, overdue balances, bad-debt provisions) to finance leadership
  • Support month-end closing and reconciliation of receivables

Qualifications

  • Degree in finance, accounting, economics, or a related field (or equivalent experience)
  • Proven experience in credit control, collections, or accounts receivable
  • Solid understanding of credit risk assessment and financial statement analysis
  • Strong negotiation and communication skills; comfortable holding firm but professional payment conversations
  • Proficiency with ERP / accounting software and strong Excel skills
  • Attention to detail and a structured, policy-minded approach
  • Working proficiency in Estonian and English

Who We're Looking For

  • Experience defining or overhauling a credit policy
  • Familiarity with credit insurance and export/B2B credit practices
  • Knowledge of EU debt-collection and insolvency processes

What We Offer

  • A fast-paced, multicultural work environment with room for professional growth
  • Competitive salary and new opportunities provided by fast growth
  • Health and wellness support through Siffi.com and Stebby.eu
  • Employee discounts on premium beauty products distributed by the company
  • Flexibility to take on varied finance and operational responsibilities as the business evolves
  • A key role in a growing international beauty company

About Us

Orien Trade is one of Europe’s fastest-growing distributors of Korean and Japanese skincare and beauty brands, currently active about 30 countries. We’re on a mission to bring high-quality beauty products to market while building a fast, thoughtful, and agile organization.

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