Overview
Country Manager Jobs in Greater Accra Region, Ghana at Infinity Quest
Title: Country Manager
Company: Infinity Quest
Location: Greater Accra Region, Ghana
Key Responsibilities:
Sales & Business Development
- Lead the Ghana sales and relationship management teams to drive new business, renewals, and customer satisfaction.
- Develop and execute country-specific sales strategies aligned with regional and global goals.
- Maximize wallet share and revenue growth across financial institutions and strategic accounts.
- Maintain a robust and accurate sales pipeline, ensuring timely forecasting and reporting.
P&L and Financial Management
- Own and manage the customer commercial P&Ls, ensuring sustainable profitability and cost control.
- Develop annual operating plans, budgets, and performance targets.
- Monitor financial performance and implement corrective actions as needed.
Customer & Stakeholder Engagement
- Build and maintain strong relationships with key financial institutions, including C-suite stakeholders.
- Lead strategic negotiations and oversee execution of commercial agreements.
- Represent in industry forums, customer events, and regulatory engagements.
Regulatory & Compliance Oversight
- Engage with government and regulatory authorities to ensure compliance with local laws and industry standards.
- Ensure all business activities adhere to company policies and governance frameworks.
Team Leadership & Talent Development
- Collaborating with a high-performing local team, including recruitment, goal setting, coaching, and performance reviews.
- Foster a culture of accountability, innovation, and customer-centricity.
Market Intelligence & Strategy
- Maintain a deep understanding of the Banking industry in Ghana, including competitor activity and market trends.
- Provide insights and recommendations to regional leadership to inform strategic decisions.
- Lead recurring business reviews with regional and global stakeholders.
Operational Excellence
- Ensure efficient execution of sales operations, customer onboarding, and service delivery.
- Develop and analyse performance dashboards, including financial statements, sales reports, and operational KPIs.
Supervisory Responsibilities:
- Direct oversight of financial institution sales and relationship management functions in Ghana.
- Leadership of cross-functional collaboration with Corporate, Marketing, and Product teams.
Qualifications & Experience:
- Minimum of 10 years’ experience in the financial services or banking sector, with a strong background in business leadership, sales growth, and customer engagement.
- Experience in the Banking ATM or payments industry is highly preferred.
- Proven track record of managing P&L and delivering sustained business growth.
- Bachelor’s degree in Business, Finance, or a related field (Master’s degree is a plus).
- Strong strategic and operational thinking capabilities.
- Excellent interpersonal and communication skills, including experience presenting to senior stakeholders.
- Ability to manage complex, multi-functional sales cycles and partner effectively with global teams.
- Demonstrated experience in leading and developing high-performing teams.
