Client Onboarding Specialist, Commercial Onboarding Team – Canadian Commercial Banking – Montreal Jobs in Montreal, Canada at Scotiabank
Location: Montreal
Is this role right for you?
In this role, you will:
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Taking responsibility for completing BBCP/CPI documentation, thoroughly, promptly and accurately by conducting due diligence, collecting KYC from client and reliable sources, and certifying that the documentation is true and accurate, and that the client’s risk profile is within the Bank’s risk appetite
Perform fulfillment duties, such as banking document processing, client signature collection, account opening, and e-Consent set up
Complete non-AML termination requests and perform administrative tasks for AML offboarding
Act as a Subject Matter Expert for AML/KYC and Onboarding requirements by being the point of contact for clients during their onboarding journey. The COS will be responsible for explaining requirements, request additional information, and providing status updates directly to the client.
Accurately identifying higher-risk industries/individuals (e.g. PEPs, Sanctions etc.) and escalating through the proper channels when necessary.
When required, review name screening alerts in Fircosoft for Commercial Business Units that are under ACRM Lite process, performing cross-checks and dispositioning the alerts promptly and accurately
Review the Roynat portfolio to ensure borrower’s files comply with KYC/AML requirements
Perform other KYC activities (e.g., AML/KYC remediations, report filing) and work with Bankers, internal partners and clients to gather all information as requiredo Responsible for managing seamless onboarding of Commercial Clients including but not limited to:
Source of expertise to inform Clients of the AML/KYC & onboarding process, ensuring they are aware of what to expect and keep them up to date with status
Simultaneous Document Generation
Obtaining Client signatures and collection of completed documents
Ensuring all products opened and operational as expected
Confirming all documentation uploaded to centralized filing as required
Working knowledge of Commercial products and policies to respond to client requests
Ensure KYC procedures and policies have been followed in the completion of BBCP/CPI documentation
Escalate complex or non-standard structures to your manager as required
Keep KYC/AML knowledge current by reviewing any policy changes
Maintain a thorough knowledge of the KYC and CPI documentation requirements
Demonstrate professionalism and commitment to adhering to established SLAs and where not possible, develop plan for communication to partners and advise/consult with Manager as appropriate
Maintain a good understanding of the Bank’s products and service
Actively participate in team huddles to help resolve issues and raise concerns impacting timely case completion and remediation of accounts
Escalate issues and/or concerns immediately to your supervisor for corrective action in a timely manner
Participation in the execution of Training, as well as prepare for and participate in coaching
Ensure every client experience is consistent with Scotiabank’s service standards and client concerns are resolved quickly and efficiently, escalating to the Managero Adhering to regulatory activities and guidelines including Privacy, AML/Anti-Terrorist Financing and KYC policies
Following department guidelines for the storage, access and delivery of client/Bank documents
Ensuring authentication of clients prior to the release of information
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
Cha…
Title: Client Onboarding Specialist, Commercial Onboarding Team – Canadian Commercial Banking – Montreal
Company: Scotiabank
Location: Montreal, Canada
Category:
