Overview
Branch Manager Jobs in Surrey, Canada at Community Savings Credit Union
Community Savings Credit Union | Full time
“We exist to unite working people to build a just world”
As a member-owned financial cooperative and the largest fully unionized credit union in B.C., Community Savings Credit Union exists to serve our members and strengthen our communities—not to maximize profits. For over 80 years, we’ve made a meaningful impact by supporting working families, advocating for social justice, and creating positive local change. Our team is passionate about transforming our Social Purpose into action and contributing to a more just and equitable world.
We are dedicated to ensuring that all candidates are treated fairly and without discrimination throughout the recruitment process.
Community Savings Credit Union acknowledges the Indigenous Peoples on whose traditional territories we live and work.
We are committed to building a diverse and inclusive workplace that reflects the communities we serve across British Columbia. We welcome applications from people of all backgrounds and encourage applicants from equity‑deserving and underrepresented groups to self‑identify voluntarily during the recruitment process, should they feel comfortable doing so.
THE ROLE:
The Branch Manager is an expert in the financial services space; passionate about leading a team to deliver outstanding service and financial advice to our members. Exhibits a team‑first mentality, leading by example, treating members and staff with respect and appreciation to strengthen relationships and foster trust, confidence and growth. As a valued Community Savings team member, this incumbent is a solution seeker, responsible for developing and maintaining the profitable growth of the branch through active business development in the branch’s community, in a way that best serves the member.
This incumbent is a leader that brings goals into focus, drives collaboration and promotes our purpose and vision. Provides comprehensive branch lending services to members for standard and complex personal loans, mortgages, lines of credit, construction mortgages, certificate of title, small business lending and specialized loans such as mobile homes.
REQUIRED SKILLS & ABILITIES:
This position will require the following behavioral skill base:
- Ability to supervise, motivate and develop a team of staff members
- Change management – experienced in successfully leading groups through change
- Multitasking, the ability to successfully manage the branch while simultaneously developing business in the community
- Ability to establish and maintain positive working relationships with internal and external stakeholders to provide assistance and support
- Ability to communicate effectively both orally and in writing
- Committed to lifelong learning in the pursuit of employee wellness while staying ahead of the ever‑changing landscape of financial services, management and customer service practices and techniques
- Strong conflict resolution, management and problem‑solving skills
- Team‑first mentality
- Result oriented, honest, decisive and flexible
This position will require the following technical skills:
- Two years post‑secondary education in financial management or a related field, including or supplemented by courses related to the work and considerable supervisory and administrative experience in the financial industry
- Understanding of credit union operations including financial, lending, administrative, and other operational procedures, practices and requirements
- Understanding of the principles, practices, methods and techniques of business development
- Understanding of the nature, function and analysis of financial statements
EDUCATION & EXPERIENCE:
- Five years of senior branch management experience in a comprehensive financial institution environment
- Two years of proven capabilities in external business development
- Two years of retail lending experience
- Equivalent combination of the above may be appropriate
- An equivalent combination of education and experience
COMPENSATION & PERKS:
- Up to 12 paid health days per year (with 50% of unused days paid out annually)
- Up to 6 weeks of paid vacation per year
- CSCU contributes a percentage of your salary to your RRSP — no matching or…
Title: Branch Manager
Company: Community Savings Credit Union
Location: Surrey, Canada
Category:
