Overview
Billing & Pricing Operations Analyst Jobs in Sofia, Sofia City, Bulgaria at Ingram Micro Bulgaria
Title: Billing & Pricing Operations Analyst
Company: Ingram Micro Bulgaria
Location: Sofia, Sofia City, Bulgaria
Who we are:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
We are currently seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations.
What you will do:
- Manage billing, pricing, and reconciliations with high accuracy and compliance
- Analyze vendor pricing, contracts, and financial data to resolve discrepancies
- Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations
- Own high-priority and complex vendor/reseller issues and drive resolution
- Maintain data integrity across systems, regions, and stakeholders
- Support pricing decisions, validations, and approvals
- Generate scheduled and ad-hoc reports across multiple regions
- Leverage advanced Excel, reporting tools, and automation for data analysis
- Build dashboards, templates, and reporting solutions
- Analysis of large datasets and provide data comprehension
- Translate business requirements into actionable insights and reporting outputs
- Identify operational risks, inefficiencies, and improvement opportunities
- Drive automation and continuous improvement initiatives
- Participate in cross-functional projects to improve productivity and service quality
- Investigate and resolve escalated issues through detailed analysis
- Collaborate with global teams to ensure timely resolution of business-impacting issues
- Maintain process documentation and ensure adherence to SOPs
- Provide guidance, training, and onboarding support to team members
- Act as a key point of contact for process-related queries
What you will bring:
- Bachelor’s degree in Finance, Business, Analytics, or related field
- 3 – 5+ years of experience in billing, pricing, financial operations, or reporting
- Advanced Excel skills (pivot tables, formulas, macros)
- Strong analytical, problem-solving, and stakeholder management skills
- Experience with reconciliations, financial data, and vendor operations
- SQL, Python, and data analysis capabilities are considered a plus
- Power BI or similar BI/visualization tools
- Experience with automation tools (Power Automate, VBA, RPA tools like UiPath)
- Exposure to AI/ML or intelligent automation in reporting/operations
- Experience in Cloud Products and Vendors – Billing and Pricing
- Experience with CRM, ERP, or financial systems
- Strong attention to detail and accuracy
- Collaboration and stakeholder engagement
What we have for you:
- Competitive salary & Bonus system? – Yes, of course!
- Additional health insurance? – A very good one, by the way.
- Food vouchers & Transport Allowance? – Absolutely!
- Well-being Program & Multisport card? – We care about our health, so yes!
- Referral and baby bonus? – No doubt about it.
- Paid holiday days increasing in time? – Of course.
- Company discounts, that are actually usable? – You bet!
- Language courses? – Yes, you can easily upgrade your work language with us!
- Free access to an online learning platform? – Yes, yes, yes.
- Many trainings and academies, including opportunity for ACCA certification? – Obviously.
- Great career growth and development opportunities? – Let’s see… Yes!
- Hybrid type of work? – Absolutely!
- Recognition awards? – Of course.
- Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself
- Modern office space with free coffee and hot beverages? – And the coffee is actually good!
Interested? We thought so – apply now!
- Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.
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