Overview
Accounts Receivable Operations Specialist Jobs in Serbia at HeadQuarters
Title: Accounts Receivable Operations Specialist
Company: HeadQuarters
Location: Serbia
Job Summary
We are seeking an experienced Accounts Receivable (AR) Operations Specialist to support and optimize our end-to-end AR processes. The ideal candidate will play a key role in collections, payment application accuracy, and identifying process improvement opportunities to enhance cash flow and reporting accuracy. This role involves close collaboration with cross-functional teams, timely issue resolution, and a commitment to consistency and compliance in financial operations.
Key Responsibilities
- Review AR aging reports and perform invoice, payment, and credit reconciliations
- Investigate and resolve discrepancies via online meetings and email correspondence with customers, in collaboration with the Collections and Sales teams
- Oversee daily payment application processes, ensuring timely and accurate transaction postings; troubleshoot and resolve related issues
- Work cross-functionally with Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, including chargebacks, short payments, and overpayments
- Ensure timely and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—to internal systems
- Support bi-weekly bank reconciliations related to AR entries and assist with external audits by preparing and adjusting supporting documentation
- Manage payment reconciliation and reporting for consignment accounts, ensuring alignment with contractual obligations
- Process account adjustments, write-offs, and credit memos in compliance with company policies
- Conduct weekly quality reviews of payment applications and reconciliations to ensure data accuracy, integrity, and policy adherence
- Analyze AR performance metrics (KPIs) and provide insights to guide collections and strategic decision-making
- Lead and contribute to continuous improvement initiatives, promoting best practices to enhance AR efficiency and reduce aged receivables
- Participate in month-end and year-end closing activities by ensuring accurate and timely AR postings
Qualifications
- Proven experience in Accounts Receivable operations or a similar finance role
- Strong understanding of AR processes, payment application, and reconciliation
- Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite)
- Advanced Excel skills and the ability to analyze financial data
- Strong communication and collaboration skills, with a problem-solving mindset
- Detail-oriented and highly organized, with the ability to manage multiple priorities
- Familiarity with internal controls and audit practices is a plus
Benefits
- Fully remote position
- Salary increase opportunities based on performance
- Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues)
